Terms & Conditions

SUMMIT FIVE LLC – TERMS & CONDITIONS
Effective Date: August 1st, 2025

Welcome to Summit Five LLC (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, digital content, and coaching services. By using our services or visiting our website (https://www.summitfive.com), you agree to abide by these Terms in full.

1. ELIGIBILITY
You must be 18 years of age or older to use our coaching services. By purchasing or engaging in services with Summit Five LLC, you confirm that you meet this requirement and are entering into this agreement voluntarily.

2. SERVICES

Summit Five LLC provides holistic life and wellness coaching services designed to support your overall well-being through five key areas: Sleep, Nutrition, Movement, Mental Health, and Spiritual Health. Our coaching is client-led, motivational, and focused on supporting lifestyle change through conversation, education, and accountability.

Services include:
- A 1-session coaching package consisting of 1 scheduled 60-minute coaching session, which may be held virtually or in-person based on client preference and location.
- A 3-month coaching package consisting of 6 scheduled 60-minute coaching sessions, available either virtually or in-person, with weekly check-ins included.
- Additional digital content and wellness resources may be released in the future for separate purchase. These resources are not included in coaching packages unless explicitly stated and will be available separately through the Summit Five platform.

3. TERM OF CONTRACT
The term of this agreement begins on the official start date of the coaching program and ends either 1 session or 3 months thereafter, depending on the package selected. All sessions must be scheduled and completed within the contract period unless otherwise agreed in writing.

4. PAYMENT TERMS
All coaching fees must be paid in full prior to the beginning of services unless a payment plan is explicitly agreed upon in writing. Accepted forms of payment include Stripe, PayPal, or other secure online platforms. No coaching services will be delivered until payment is received.

5. REFUND POLICY
Summit Five LLC upholds a no-refund policy for all coaching services once the agreement has begun. This includes both used and unused sessions. We encourage clients to ask questions and make an informed decision before enrolling in a coaching package.

6. TERMINATION POLICY
Either party may terminate this agreement in writing. In the event the client terminates the agreement early, no refunds will be provided for remaining sessions. In cases of misconduct, boundary violations, or ethical concerns, Summit Five LLC reserves the right to terminate coaching services immediately.

7. RESCHEDULING POLICY
Clients may reschedule a coaching session with at least 24 hours’ notice. Failure to do so will result in forfeiture of that session without refund. Sessions must be used within the original term of the agreement unless a formal extension is agreed upon.

8. COMMUNICATION POLICY
Clients may contact the coach for brief questions or check-ins between sessions via email or another agreed-upon platform. Coach response time is within 24-48 business hours, excluding weekends and holidays. Coaching services do not include emergency response or 24/7 availability.

9. CONFIDENTIALITY POLICY
Summit Five LLC holds all client information in strict confidence. All personal data and coaching records are stored on a separate encrypted hard drive and protected from unauthorized access. Confidentiality will only be broken in cases of legal duty (e.g., intent to harm self or others). Clients are also expected to respect the confidentiality of any shared tools, proprietary content, or behind-the-scenes practices of Summit Five LLC.

10. SESSION RECORDING & CONSENT
Sessions are not recorded unless discussed and mutually agreed upon in writing. Clients must provide informed consent before any session is recorded. Clients may decline to be recorded without penalty.

11. TESTIMONIAL CONSENT
Client testimonials or positive feedback may be used for promotional purposes only with prior written or documented consent. Clients retain the right to decline use of their words or image for marketing purposes.

12. NO GUARANTEE DISCLAIMER
Summit Five LLC does not guarantee any specific outcomes. Coaching success depends on individual effort, commitment, and personal circumstances. While we are committed to offering tools and support, results vary by client and are not promised.

13. LIMITATION OF LIABILITY
Clients participate in Summit Five coaching at their own risk. Summit Five LLC is not liable for any injuries, mental health outcomes, nutritional consequences, or losses arising from coaching services. Coaching is not a substitute for therapy, medical treatment, or professional intervention.

14. INTELLECTUAL PROPERTY
All content, frameworks, digital downloads, and coaching materials produced by Summit Five LLC are the intellectual property of Summit Five LLC. Clients may not reproduce, share, or distribute proprietary content without express written permission.

15. GOVERNING LAW & JURISDICTION
This agreement shall be governed by and interpreted in accordance with the laws of the State of North Carolina. Any legal disputes shall be handled in the courts located in North Carolina.

16. CHANGES TO TERMS
Summit Five LLC reserves the right to modify these Terms at any time. Clients will be notified of any material changes. Continued use of services after updates constitutes agreement to revised Terms.

By engaging in services with Summit Five LLC, you acknowledge that you have read, understood, and agreed to the above Terms and Conditions. For any questions or concerns, please contact:

Summit Five LLC
Email Address: brandon@summitfive.com